Payment Guidelines

Our payment guidelines to book our travel services

When you are on agreement with our pre-designed or customized Vietnam tours or booking travel services with us, we request 30% deposit to our account by these following methods of payment: Western Union, Paypal and online payment gateaway by credit cards (visa or master).Online payment fees are paid by your party. The balances will be paid upon your arrival in Vietnam, cash is preferred to reduce any processing fees that may affect your cost.

1. By Western Union (sending money online): www.westernunion.com

First name: BAN
Last name: VU DINH
Identity card: 034080002901.Address : An Tràng - Quỳnh Phụ - Thái Bình - Việt Nam . Mobile phone :+84 984 806 389

Sign up for a user with Western Union, send the deposit to us.Notify us that you have sent the money with following information:

• Sender's name:...........................................................................................................
• Money Transfer Control Number (usually 10 numbers):.............................................
• Sender's Address:......................................................................................................

Note: sending money online is available only in some countries. If not available, please find an agent near to you to send money.Payment fees are paid by your party !

2. By Paypal

You can also do your deposit or full payment to our paypal account.We will send you the payment invoice by paypal to your email. You can do your payment to us by paypal invoice (at the site :http://www.paypal.com) to our paypal account by your paypal account ( if you have one) or by your credit cards ( Visa Card or Master Card).

The payment fees are paid by your party.

• If you transfer money from a USD account opened outside the U.S, add 3.9% + USD $ 0.3 as Paypal fee to your total.
• If the transfer is made from an account, not in USD dollar, add 3.9% +2.5% (exchange fee) +USD$ 0.3 as Paypal fee to your total

3. Onepay Gateaway - online payment by credit cards (visa or master cards)

Online Payment with One Pay by Visa, MasterCard, American Express are accepted (3.1% of the amount will be charged for bank fees)

This is the most popular online payment that our customers choose to pay us online thanks to its 3D Secure & Conveniences.Here is one of our clients'review about this online payment :

"Hello Mr.Ban,

I’ve just made the deposit payment. First of all, I’d like to let you know that the online payment system offers a lot of confidence because it uses Visa 3D Secure to connect directly to my bank to confirm payment. I’ve made several online bookings for this trip and Golden Holiday Travel is the only agency that offered me this level of security."

Online payment process by Onepay Gateaway.

We connect with OnePAY Payment Gateway to accept Online Card Payment (www.onepay.vn). All of your card information is processed through SSL protocol with international card security standard. Your card information will not be stored at our system (merchant).We will send you the payment link and you will make the online payment through the following steps:

Card type selection:
The payment gateway interface will appear for you to select the card type you are going to pay with: Visa, MasterCard, American Express, and JCB.

Card Information Input :
To make the payment, you will input the following card information:

1.Card Number:.......................................................
2.Expiry Date:..........................................................
3.CSC:.....................................................................
4.Address:...............................................................
5.City/Town:.............................................................
6.State/Province:.....................................................
7.Post/Zip Code:......................................................
8.Country:................................................................
9.Click PAY.

Solution when you pay fail
Your transactions were not successful because you did not input or input wrong Verified By Visa Password after. After you input card information (card number, expiry date, csc), click “PAY”, you will see an input box to enter the password.

Your Issuer Bank has activated Verified By Visa Program but your card has not been enrolled yet. If you activate this program, you will have the password to make the online payment. Normally, you can log on to Internet Banking Website to activate this.

Please contact your Issuer Bank again to ask information of Verified By Visa password by the phone number behind the card and remake your payment.

NOTES:

Your transaction did not pass Verified By Visa so OnePAY system did not send it to Issuer Bank to authorize. Please require Issuer Bank to check your transactions in Verified By Visa system, not in their authorisation log.

In case you input correct card information but you did not receive the transaction result from the payment gateway or from us. Please do not try to make other payment. Contact us to get the transaction result and confirmation of the Order.